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Testimonials
Nic Fairbank
Group CEO at Angus Knight
Malcolm facilitated a shift in our organisational culture to standardise behaviours and language across several business streams, prioritise workplace safety and provide the tools to maintain our strategic goals. A significant benefit arising from the Culture Web work was improved customer focus and service strategies. The process Malcolm used to do this work was uncomplicated and inexpensive as each improvement was an evolution from current practices.
James Sherlock
Group General Manager People at Programmed
The business benefits arising for PRG using a Culture Web led by Malcolm was bringing together multiple divisions’ cultures, aligning the workforce with strategy, improving customer service and organisational cohesion. There was no “big bang” project needed when we used the culture web process to shift “just how we do things here.” We learned how to make the desired shift by understanding the role of the behaviours necessary to meet our goals. The work Malcolm did, drawing on collective wisdom helped us align safety and other business imperatives to deliver the culture we wanted.
Pat Armitstead
Managing Director at Joyology
I worked with Malcolm Deery for a 15-month period in 2017/2018 while he was on the board of Programmed. My contract was to deliver a Mental Health in the Workplace program to 450 of their group leaders. Over that time I saw a company driven to engage deeply with its 30,000 staff, and was privileged to witness how well they owned their philosophy “if you see it own it”. They had collectively committed to the RUOK philosophy and held their people in high esteem, believing all people come to work to do a good job. The leadership team wanted to respectfully and with care reach out to those people with safety as their highest consideration, saying to me often “We can’t be a leader if we injure our people”. Their commitment to creating high-trust environments was highlighted to me in the way they invested in developing EAP usage, which ultimately led to the development of an in-house Domestic Violence Program. These group leaders repeatedly bore witness to how they supported their people to flourish using empathy, brave conversations and sharing vulnerably. There was a time in business when you left your personal problems at the door, and this has shifted with the rigour of Malcolms research and understanding of the human condition. I commend Malcolm and the leadership model developed, as I see it herald for us all new ways of being at work, rehumanising the workplace and harnessing the strengths of all to bring life to a caring culture!
Layla Langridge
Corporate Counsel at Amazon Web Services
I worked with Malcolm on a number of legal projects during his time at the Programmed Group (PRG), including being privy to his innovative work on transforming organizational safety culture for PRG and its customers via the Culture Web. Malcolm has a deep understanding of not just the practical elements of safety, but the human factors that motivate people to actively engage in their safety programs. I was so impressed with Malcolm's culture mapping, that I sought advice from him on the broader aspects of culture building, and utilised this advice to help navigate our firm through a merger process. Malcolm also presented to clients of mine, all of whom were equally impressed by his knowledge and passion. I strongly recommend Malcolm's consultative expertise to any organization, regardless of where they are in their safety journey.
Alistair Talbert
Principal at Adept Legal Solutions Pty Ltd
I've had the good fortune of partnering with Malcolm on a number of legal projects pertaining to work health and safety in his Executive safety role at Programmed Group. Malcolm has a passion and enthusiasm for driving organisational safety which is inspiring and contagious. His experience and expertise is demonstrable in his work, and the safety journey he guided the Programmed Group on achieved what I see as a blueprint for cultural and organisation safety transformation. I strongly endorse Malcolm and recommend the services he can provide in his new consultative capacity.
Lloyd D’Castro
Managing Director at Working Life People Consultants
Over the last 5yrs I have had the good fortune to work with Malcolm on many people challenges and innovative projects, and have found him to have a rare combination of progressive thinking, intellectual curiosity and emotional intelligence. He brings with him a gentle and measured temperament for consulting at all levels of any organisation. I can not recommend him highly enough.
Nick Sinclair
Lieutenant Colonel, New Zealand Army
I've had the fortunate experience of working with Malcolm on a number of strategic safety game changers he has led in a large diverse organisation that is the Programmed Group. His easy affable style coupled with a deep safety knowledge makes for a very effective senior leader that gains trust at all levels and delivers strategic organisational outcomes.
Russell Gibbs
Psychologist - Good Life psychology
I have worked with Malcolm Deery for many years primarily in an advisory capacity; I have witnessed the significant benefits arising for both people and organisations as his cultural design and wellbeing models and various workplace safety initiative have been rolled out. I have observed all these initiatives being successful. Malcolm is an expert in changing workplace cultures for the benefit of all concerned.
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